Customer Success Manager, SMB

As a Customer Success Manager for Small and Medium-sized Businesses (SMB), you will be responsible for retaining and expanding relationships with existing customers. Your role involves understanding clients' key performance indicators (KPIs) and driving positive business outcomes by providing actionable insights using Similarweb's platform. You will act as a trusted advisor, ensuring clients derive maximum value from the services offered.

The ideal candidate should have a solid understanding of the digital marketing space, with experience in client-facing roles. Strong relationship-building skills, analytical thinking, and problem-solving abilities are essential. Previous experience as a Customer Success Manager is preferred.