Zonal Service Manager

The Zonal Service Manager will oversee service delivery across multiple branches within a designated zone, ensuring compliance with Wema Bank's service standards. Responsibilities include conducting regular audits, training staff, and implementing initiatives to improve customer service and operational efficiency.

Applicants must have a Bachelor's degree in Business Administration or a related field, with at least 5 years of experience in service management within the banking sector. Strong leadership, analytical, and communication skills are essential.