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Collections Officer

Mombasa, Kenya
Full Time
Closes Nov 02, 2025
On-site

About this role

As a Collections Officer, you will be responsible for managing overdue accounts, negotiating payment terms, and ensuring timely debt recovery. This role involves direct communication with clients, maintaining accurate records, and collaborating with other departments to resolve issues. Your efforts will contribute to the company's financial stability and customer satisfaction.

Requirements

Strong negotiation and communication skills are required. Previous experience in debt collection or a related field is preferred. A background in finance or business is advantageous. Proficiency in Microsoft Office Suite is necessary.

Watu Credit

Other

Watu Credit Limited is a microfinance institution dedicated to promoting sustainable and inclusive finance by providing essential capital access to micro, small, and medium enterprises, as well as low- and middle-income households.

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