In this role, you will ensure high-quality and safe experiences for both drivers and riders in a rideshare business. Responsibilities include monitoring safety protocols, addressing safety concerns, and providing support to users to maintain a secure environment.
Applicants should have strong problem-solving skills, attention to detail, and the ability to handle sensitive situations with professionalism. Previous experience in customer service or safety roles is advantageous.
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TaskUs is a business process outsourcing company providing customer support and content moderation services.
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