Bilingual Call Center Representative - Critical Safety

This position involves ensuring high-quality and safe experiences for both drivers and riders in a rideshare business. Duties include monitoring safety protocols, addressing safety concerns, and providing support to users to maintain a secure environment.

Fluency in both English and Spanish is required. Candidates should possess strong problem-solving skills, attention to detail, and the ability to handle sensitive situations with professionalism. Previous experience in customer service or safety roles is advantageous.