About this role
Department: Customer Service
Lead the customer care team to deliver exceptional service. Develop and implement customer service policies, manage customer inquiries and complaints, and ensure customer satisfaction. Collaborate with other departments to enhance the overall customer experience.
Requirements
Proven experience in customer service management. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to develop and implement effective customer service policies. Fluent in French; professional competency in English.
Solar Panda
Other
Solar Panda tackles electricity access challenges in rural areas through solar panels, significantly improving the quality of life by enabling communities to pay for electricity as they use it.
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