Customer Success Manager - Defence Intelligence Platform

In this role, you will train and account manage a selection of key clients, ensuring they gain maximum value from subscribing to the defence intelligence platform. You will work closely with clients to understand their needs, provide training sessions, and offer ongoing support to enhance their experience with the platform. Your efforts will directly impact client satisfaction and retention.

Candidates should have experience in customer success roles within business intelligence platforms, particularly in the defence sector. Strong communication and training skills are essential, along with the ability to build and maintain client relationships. A background in defence intelligence or related fields is highly desirable.