Account Specialist, Capital Equipment (Customer Excellence)

In this hybrid role, you will engage with retail and hospital accounts, providing exceptional service and communication regarding capital equipment and rental agreements. Your responsibilities include managing diverse billing types, utilizing ERP systems to update accounts and generate reports, and proactively generating and analyzing reports to identify variances and address customer needs. You will also be responsible for clear communication, adaptability, problem-solving, and leveraging technical skills in rental and capital equipment programs.

Applicants should have a high school diploma or GED, with a minimum of one year of experience in general accounting, inside sales, or customer service. Proficiency in a Windows environment, particularly Excel, is required. Strong problem-solving abilities, excellent verbal and written communication skills, and the ability to manage multiple conflicting priorities are essential. Candidates must be able to read, understand, and communicate in English and apply principles of logical thinking to solve practical problems.