K

Customer Success Manager

Nairobi, Kenya
Full Time
Closes Sep 30, 2025
On-site

About this role

The Customer Success Manager will lead a team dedicated to ensuring our clients achieve their desired outcomes using Kopo Kopo's services. This role involves strategic planning, client relationship management, and driving customer satisfaction initiatives.

Requirements

Candidates should have a proven track record in customer success management, excellent leadership skills, and a deep understanding of customer relationship management tools. A degree in business or a related field is preferred, along with at least 5 years of experience in a customer-facing role.

Kopo Kopo

Other

Kopo Kopo helps small and medium-sized enterprises (SMEs) accept mobile payments and access financial services through its platform.

View profile