Department: Information Technology
Provide technical support for Oracle Cloud CRM applications, ensuring optimal performance and user satisfaction. Troubleshoot issues, implement system enhancements, and collaborate with stakeholders to align CRM functionalities with business needs.
Bachelor's degree in Computer Science or related field. At least 3 years' experience supporting Oracle Cloud CRM applications. Strong problem-solving skills, proficiency in SQL, and understanding of CRM workflows. Excellent communication and stakeholder management abilities.
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A leading financial services provider in Kenya, offering retail and commercial banking services. Known for its commitment to financial inclusion and innovation.
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