Customer Relations Officer

As a Customer Relations Officer at Toyota Bacoor Cavite, Inc., you will be responsible for managing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. Your role will involve direct communication with customers, addressing their concerns, and providing information about our products and services. You will work closely with the sales and service teams to ensure a seamless customer experience, contributing to the dealership's reputation for excellent customer service.

The ideal candidate should possess strong communication skills, both verbal and written, and have a customer-centric attitude. Previous experience in customer service or a related field is preferred. A background in the automotive industry is advantageous but not mandatory. Candidates should be proficient in Microsoft Office applications and have the ability to multitask in a fast-paced environment. A high school diploma or equivalent is required; a college degree is a plus.