Account Manager

As an Account Manager at Thrive Internet Marketing Agency, you will serve as the primary point of contact for a dedicated group of clients, understanding and achieving their short-term and long-term goals. Your responsibilities include maintaining client satisfaction, identifying upsell opportunities, and ensuring high-quality work to encourage client renewals. You will proactively manage 30-40 client accounts, collaborate with internal teams to develop and implement strategies, and oversee the creation and presentation of implementation plans. Additionally, you will be responsible for monitoring billable hours and utilizing project management tools to track project status and progress.

The ideal candidate should have a proven track record in client retention, be a natural problem-solver, and possess strong communication skills. A deep understanding of digital marketing strategies, including SEO, PPC, Amazon, and Social Media, is essential. Experience in project management and the ability to work collaboratively with cross-functional teams are crucial. A self-driven attitude with a commitment to continuous learning and professional development is highly valued. A background in digital marketing with a focus on client relations and account management is preferred.