POS Support Representative II

As a POS Support Representative II at Shift4 Payments, you will provide advanced technical support for our Point of Sale systems. Your responsibilities include diagnosing and resolving complex technical issues, assisting with system installations and upgrades, and training clients on system functionalities. This role is essential in ensuring the reliability and performance of our POS solutions, directly contributing to client success and retention.

Applicants should have a solid understanding of POS systems and related hardware. Strong troubleshooting skills and the ability to communicate technical information effectively are essential. A high school diploma or equivalent is required; a degree in information technology or related field is preferred. Previous experience in technical support or a similar role is necessary.