Desktop Support Technician

The Desktop Support Technician will be responsible for providing technical assistance to end-users, ensuring the smooth operation of computer systems, and troubleshooting hardware and software issues. This role involves setting up and maintaining workstations, installing software, and assisting with network connectivity problems. The technician will also document support activities and contribute to the development of IT support procedures.

Candidates should have an Associate's degree in Computer Science or a related field, with at least 3 years of experience in desktop support. Proficiency in Windows and Mac operating systems, as well as knowledge of networking concepts, is required. Strong problem-solving skills and the ability to communicate technical information effectively to non-technical users are essential.