As a CSR, you'll be the first point of contact for Pezesha's customers, addressing inquiries, resolving issues, and providing information about our financial products and services. Your role is crucial in maintaining high customer satisfaction levels.
Candidates should have excellent communication skills, both written and verbal, with at least 2 years of experience in customer service roles. A background in finance or related fields is a plus. Strong problem-solving skills and a customer-centric attitude are essential.
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Pezesha operates a comprehensive digital embedded finance platform that connects micro, small, and medium-sized enterprises (MSMEs) with essential capital and financial services. The platform is designed to empower these businesses with accessible inventory and working capital, facilitating their growth and impact.
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