The Customer Service Operations Support Analyst is responsible for processing accommodations requests and candidate contacts for the Accessibility and Accommodations team. This role involves managing inquiries, ensuring compliance with accessibility standards, and providing exceptional support to candidates requiring accommodations.
Candidates should have experience in customer service, particularly in handling sensitive information and accommodations. Strong communication skills, attention to detail, and the ability to work collaboratively are essential. Familiarity with accessibility standards and regulations is preferred.
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