Call Center Representative

As a Call Center Representative, you will be the first point of contact for families seeking end-of-life care for their pets. Your role involves answering calls, emails, and chats, coordinating appointments, and providing compassionate support to families during difficult times. This position offers flexible scheduling options, including 2-5 days per week, allowing you to make a meaningful impact while maintaining work-life balance.

Ideal candidates should possess excellent communication skills, empathy, and the ability to handle emotionally charged situations. Previous experience in customer service or veterinary care is preferred but not required. A strong desire to help others and a passion for animal welfare are essential. Training and ongoing development support will be provided to ensure success in this role.