About this role
Guidewheel is looking for a Mid-Market Customer Success Manager to ensure our mid-market clients achieve maximum value from our FactoryOps platform. Responsibilities include onboarding, training, and ongoing support to drive customer satisfaction and retention.
Requirements
Ideal candidates have 3-5 years of experience in customer success or account management, strong problem-solving abilities, and a customer-centric approach. Experience in SaaS environments is a plus.
Guidewheel
Manufacturing
Empowers factories to digitize their operations through a SaaS platform.
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