In this role, you will provide technical support for Garmin's handheld products, assisting customers with troubleshooting, product setup, and usage inquiries. You will collaborate with engineering teams to identify and resolve product issues, contribute to product documentation, and participate in training programs to stay updated on product features and updates.
Candidates should have a Bachelor's degree in a technical field or equivalent experience, with at least 2 years of experience in technical support or customer service. Strong problem-solving skills and the ability to communicate complex technical information clearly are essential. Familiarity with Garmin's handheld products is preferred. Ability to work independently and as part of a team is also important.
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