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Technical Support Engineer (Service Desk Engineer) - After Hours

Edwardsville, IL, USA
Full Time
Closes Sep 30, 2025
On-site

About this role

As an After Hours Service Desk Engineer, you will provide technical support during overnight hours, ensuring prompt resolution of client issues. Your role is crucial in maintaining continuous service and client satisfaction outside regular business hours.

Requirements

Candidates should have at least 2 years of experience troubleshooting systems such as Windows 10 and 11, macOS, and Microsoft 365. Proficiency in network support and application support is preferred. Strong problem-solving skills and the ability to work independently are essential.