Sr. Manager, Client Leadership

Firework

New York City, USA

Full Time

Closes Sep 30, 2025

Hybrid

About this role

As Sr. Manager, Client Leadership, you will oversee strategic customer success management for enterprise clients in North America, ensuring the effective implementation and growth of our commerce solutions to drive business success.

Requirements

Candidates should have a Bachelor's degree and over 7 years of experience in customer success management, preferably in B2B SaaS. Strong skills in managing revenue-related KPIs, excellent communication, and proficiency with CRM tools like Salesforce are essential.

Firework

Other

Firework is a leading immersive digital transformation and engagement platform offering shoppable video, live streaming commerce, and monetization capabilities, enabling brands to create interactive video experiences on their websites and apps.

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