FaidiHR is offering an internship opportunity in Customer Experience based in Nairobi. The intern will assist in handling customer inquiries, gathering feedback, and supporting the development of customer service strategies. This role provides exposure to various aspects of customer service operations and the chance to contribute to enhancing customer satisfaction.
Ideal candidates are pursuing a degree in Business Administration, Marketing, or a related field, with strong communication skills and a keen interest in customer service. Previous experience in a customer-facing role is a plus.
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FaidiHR is a cloud-based payroll, HR, and casuals payment platform that allows small and medium businesses to automate manual processes, increasing efficiency and productivity. The platform also enables casual or contractor employees to be paid through their mobile wallets on a daily, weekly, or monthly basis.
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