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Regional Customer Experience Manager

Lagos, Nigeria; HQ: Lagos, Nigeria; Operations in multiple African countries
Full Time
Closes Sep 25, 2025
On-site

About this role

This role involves overseeing customer service operations across multiple regions, ensuring high levels of customer satisfaction, and implementing strategies to enhance the customer experience. You will lead a team, analyze customer feedback, and drive service improvements.

Requirements

Applicants should have a degree in Business Administration or related field, with a minimum of 5 years experience in customer service management. Strong leadership, communication, and analytical skills are required.

Dangote Group

Other

A Nigerian multinational industrial conglomerate with interests in commodities such as cement, sugar, salt, and more.

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