This role involves overseeing customer service operations across multiple regions, ensuring high levels of customer satisfaction, and implementing strategies to enhance the customer experience. You will lead a team, analyze customer feedback, and drive service improvements.
Applicants should have a degree in Business Administration or related field, with a minimum of 5 years experience in customer service management. Strong leadership, communication, and analytical skills are required.
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A Nigerian multinational industrial conglomerate with interests in commodities such as cement, sugar, salt, and more.
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