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Service Manager (ATM Support)

Lagos, Nigeria
Full Time
Closes Sep 30, 2025
On-site

About this role

As a Service Manager (ATM Support) at CWG Plc, you will oversee the maintenance and repair of ATM hardware, ensuring optimal performance and minimal downtime. Your role involves managing a team of technicians, coordinating with vendors, and implementing service protocols to enhance customer satisfaction. You will also be responsible for troubleshooting complex technical issues, conducting regular audits, and ensuring compliance with industry standards.

Requirements

Candidates should possess a strong background in ATM hardware maintenance, with experience in WincorNixdorf and GRG ATMs. A solid understanding of service management principles and the ability to lead a technical team are essential. Excellent problem-solving skills, attention to detail, and the capacity to work under pressure are required. A degree in Computer Science, Engineering, or a related field is preferred. Previous experience in a similar role will be advantageous.

CWG Plc

Other

CWG Plc is a Nigerian pan-African information and communications technology company providing IT infrastructure, cloud, software, and managed services across several African countries.

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