As a Remote Customer Service Representative, you'll be the first point of contact for our client's customers, managing a high volume of inbound calls in a fast-paced environment. You'll provide clear, accurate information, assist with inquiries, and process transactions efficiently, all while maintaining confidentiality and compliance with regulations.
Applicants should have at least 6 months of customer service, call center, or dispatch experience, possess a high school diploma or equivalent, and be at least 18 years old. A dependable team member with strong written and verbal communication skills, the ability to navigate challenging conversations with empathy, and proficiency in computers and Windows applications is essential.
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