Technical Support Engineer

Provide technical assistance to customers via phone, email, chat, and social media. Troubleshoot complex issues related to Cloudflare's products and services, ensuring customer satisfaction and effective problem resolution.

Minimum of 2 years in a technical support role with experience in network troubleshooting. Proficiency in command-line tools such as curl, dig, and traceroute. Strong understanding of DNS, SSL/TLS, and HTTP protocols.