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Customer Service Supervisor

Nairobi, Kenya
Full Time
Closes Sep 25, 2025
On-site

About this role

The Customer Service Supervisor will oversee daily operations of the customer service department, ensuring high levels of customer satisfaction. Duties include training and managing staff, resolving customer complaints, and implementing service improvement initiatives.

Requirements

Applicants must have a Diploma in Business Administration or related field, with a minimum of 3 years experience in customer service management. Excellent communication skills, leadership abilities, and a customer-centric approach are required.

Carrefour Kenya

E-commerce & Retail

Carrefour is a global hypermarket chain operating multiple outlets in Kenya, offering a vast selection of products at competitive prices.

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