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Portfolio Recovery Associate

Nairobi, Kenya
Full Time
Closes Nov 01, 2025
On-site

About this role

Department: Collections

Manage and recover overdue loan portfolios by contacting customers, negotiating repayment plans, and ensuring timely collections. Analyze delinquent accounts, identify root causes, and implement strategies to minimize defaults. Collaborate with legal and compliance teams to adhere to regulatory requirements.

Requirements

Bachelor's degree in Finance, Business Administration, or related field. Minimum of 2 years' experience in debt collection or credit recovery. Strong negotiation and communication skills. Ability to handle sensitive information with confidentiality. Proficiency in data analysis and reporting tools.

Branch

Other

Branch offers mobile-based microloans to individuals in emerging markets, utilizing machine learning algorithms to assess creditworthiness.

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