Customer Success Associate

As a Customer Success Associate, you'll engage with customers to understand their needs, provide product guidance, and ensure they derive maximum value from Branch's services. Your efforts will play a key role in enhancing customer loyalty and driving product adoption.

Strong communication skills, empathy, and a customer-centric mindset are essential. Previous experience in customer success or support roles is beneficial. A good understanding of financial services and the ability to work collaboratively with cross-functional teams will be advantageous.