Customer Service Representative

As a Customer Service Representative at Branch, you'll be the first point of contact for our customers, addressing inquiries and resolving issues promptly. You'll work closely with the Customer Success team to ensure a seamless experience for our users, contributing directly to customer satisfaction and retention.

Ideal candidates will have excellent communication skills, a strong problem-solving ability, and a passion for helping others. Previous experience in customer service is preferred, and familiarity with financial products is a plus. A positive attitude and the ability to work in a fast-paced environment are essential.