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China Optimization Program Manager

Cupertino, United States
Full Time
Closes Nov 04, 2025
On-site

About this role

This role involves managing worldwide sales programs across various customer-facing channels, including the Retail Contact Center, Apple Online Store, and third-party marketplaces. You'll collaborate with cross-functional teams to ensure a consistent and scalable customer experience.

Requirements

Applicants should have experience in program management, with a focus on customer experience optimization. Strong collaboration skills and the ability to manage cross-functional teams are essential. A background in retail or e-commerce is preferred.