In this role at Center for New Medicine & Cancer Center, you will handle customer calls, providing accurate and satisfactory answers to questions and concerns. Responsibilities include following up on voicemail messages, scheduling appointments, and ensuring patient follow-up to maintain high-quality service.
Applicants should possess excellent communication skills, a strong customer service orientation, and the ability to manage multiple tasks efficiently. Previous experience in a medical call center environment is preferred but not mandatory.
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A leading healthcare information management company founded in 2005, specializing in integrated quality improvement and risk adjustment optimization solutions for health plans and providers.
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